Introduction to Professional Communication

By the end of the course, you will be able to communicate effectively in a variety of modes, make connections to your colleagues, and understand how to influence others and respond to influence.
14 lessons with assignments
Free schedule
Learning via chatbot
Certificate of completion
Sign up for the course for free. Learning will start in autumn 2022
Choose a messenger in which it will be convenient for you to study or leave your email so you don't miss the news
available soon
How does it work?
Chatbot subscription
free

Trial access to 1 module

of the course

free
Full access for 1 year, assessment and certificate of completion
$60
About the course
Upgrade your communication skills and become a more effective communicator in person, by phone and by email. DIscover more about communication principles, communication styles and reading between the lines. Improve your ability to influence others and respond to influence: learn influencing strategies, strategies for presentations, making requests, declining requests, and how to avoid mistakes in communication.
This course was popular on Coursera:
  • 1 213 students
  • Rating 4.91
Author
Peter J Mitchell
Expert in ELT, intercultural communication and international collaboration.
Founding Head, Department of Translation and Language Communication,
National Research Tomsk University
Course program
Introduction
  • About the university
  • About the instructor
Module 1. Introduction/Modes of communication
You will watch 3 lectures about different modes of communication such as communication in person, communication by phone or email. The module also contains 1 introductory lecture. You will complete 4 assessments to check your learning. To expand your knowledge further, you will be provided with additional materials and optional assessments.

  • Introduction
  • Communication in person
  • Communication by phone/conference call
  • Communication by email
Module 2: Understanding the other person
You will watch 3 lectures about understanding the other person through exploring communication principles, communication styles, active listening and reading between the lines. You will complete 4 assessments to check your learning. To expand your knowledge further, you will be provided with additional materials and optional assessments.

  • Communication principles
  • Communication styles
  • Active listening and reading between the lines
Module 3: Influencing and being influenced
You will watch 5 lectures about influencing and being influenced: influencing strategies, strategies for presentations, making requests, declining requests, and mistakes in communication. You will complete 7 assessments to check your learning. To expand your knowledge further, you will be provided with additional materials and optional assessments.

  • Influencing strategies
  • Strategies for presentations
  • Making requests
  • Declining requests
  • Mistakes in communication
Modern visual language
All lessons are shot in a modern studio, and graphics were created by designers
14 lessons
This is enough to cover the topic. Each lesson is made in the format of a longread with video lectures, text and graphic materials and links
Vivid and constructive speech
The author speaks simply and clearly, using catchy examples
Free schedule
There are no deadlines or due dates for homework assignments. Materials are available immediately, you can start learning through the chatbot at any time and return to the course when you have time
Support
Directly through the chatbot where you learn, you can request the help of technical support, which will promptly answer you.
Certificate
To get a certificate, you need to complete the assignments for the lessons
Introduction to Professional Communication
By the end of the course, you will be able to communicate effectively in a variety of modes, make connections to your colleagues, and understand how to influence others and respond to influence.

What will you get

  • 14 lessons with assignments in a chatbot
  • Author’s presentation: simple, clear and with interest in the subject
  • Free schedule: no deadlines and due dates for assignments
  • All materials are available immediately, you can start learning at a convenient time
  • Professional video and modern graphics
  • Quick contact with technical support
  • Certificate of Completion

What will you learn

  • Business Communication
  • Workplace Communication
  • Professional Communication
Sign up for the course for free. Learning will start in summer 2022
Choose a messenger in which it will be convenient for you to study or leave your email so you don't miss the news
available soon