Effective Communication for Building Relationships

By the end of the course, you will be able to present yourself positively, communicate effectively in a variety of settings, and build positive relationships with clients.
14 lessons with assignments
Free schedule
Learning via chatbot
Certificate of completion
Sign up for the course for free. Learning will start in autumn 2022
Choose a messenger in which it will be convenient for you to study or leave your email so you don't miss the news
available soon
How does it work?
Chatbot subscription
free

Trial access to 1 module

of the course

free
Full access for 1 year, assessment and certificate of completion
$60
About the course
Revitalize your self-presentation strategy: how you can create the right impression and fit in at work. Enhance your expertise in intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an intercultural team. Gain valuable knowledge about interaction with clients: creating a win-win relationship, maintaining a positive relationship, and resolving conflict.
This course was popular on Coursera:
  • 2 069 students
  • Rating 4.96
Author
Peter J Mitchell
Expert in ELT, intercultural communication and international collaboration
Course program
1. About this course
  • About the university
  • About the instructor
2. Introduction
  • Introduction to the course
  • Self-presentation: making the right impression
  • Fitting in at work
  • Establishing your credibility
3. Intercultural communication
  • Cultural values and cultural intelligence
  • Working in an intercultural climate
  • Working in an intercultural team
  • Cross-cultural Knowledge and Skills
4. Interaction with clients
  • Creating a win-win relationship
  • Maintaining a positive relationship
  • Conflict resolution
Modern visual language
All lessons are shot in a modern studio, and graphics were created by designers
14 lessons
This is enough to cover the topic. Each lesson is made in the format of a longread with video lectures, text and graphic materials and links
Vivid and constructive speech
The author speaks simply and clearly, using catchy examples
Free schedule
There are no deadlines or due dates for homework assignments. Materials are available immediately, you can start learning through the chatbot at any time and return to the course when you have time
Support
Directly through the chatbot where you learn, you can request the help of technical support, which will promptly answer you.
Certificate
To get a certificate, you need to complete the assignments for the lessons
what students say
Effective Communication for Building Relationships
By the end of the course, you will be able to present yourself positively, communicate effectively in a variety of settings, and build positive relationships with clients.

What will you get

  • 14 lessons with assignments in a chatbot
  • Author’s presentation: simple, clear and with interest in the subject
  • Free schedule: no deadlines and due dates for assignments
  • All materials are available immediately, you can start learning at a convenient time
  • Professional video and modern graphics
  • Quick contact with technical support
  • Certificate of Completion

What will you learn

  • Business Communication
  • Intercultural Communication
  • Conflict Management
Sign up for the course for free. Learning will start in summer 2022
Choose a messenger in which it will be convenient for you to study or leave your email so you don't miss the news
available soon