Effective Communication for Building Relationships
By the end of the course, you will be able to present yourself positively, communicate effectively in a variety of settings, and build positive relationships with clients.
14 lessons with assignments
Free schedule
Learning via chatbot
Certificate of completion
Sign up for the course for free. Learning will start in spring 2025
Choose a messenger in which it will be convenient for you to study or leave your email so you don't miss the news
available soon
How does it work?
Chatbot subscription
free
Trial access to 1 module
of the course
free
Full access for 1 year, assessment and certificate of completion
$60
About the course
Revitalize your self-presentation strategy: how you can create the right impression and fit in at work. Enhance your expertise in intercultural communication: cultural values and cultural intelligence, working in an intercultural climate, and working in an intercultural team. Gain valuable knowledge about interaction with clients: creating a win-win relationship, maintaining a positive relationship, and resolving conflict.
This course was popular on Coursera:
2 069 students
Rating 4.96
Author
Peter J Mitchell
Expert in ELT, intercultural communication and international collaboration
Course program
About the university
About the instructor
Introduction to the course
Self-presentation: making the right impression
Fitting in at work
Establishing your credibility
Cultural values and cultural intelligence
Working in an intercultural climate
Working in an intercultural team
Cross-cultural Knowledge and Skills
Creating a win-win relationship
Maintaining a positive relationship
Conflict resolution
Modern visual language
All lessons are shot in a modern studio, and graphics were created by designers
14 lessons
This is enough to cover the topic. Each lesson is made in the format of a longread with video lectures, text and graphic materials and links
Vivid and constructive speech
The author speaks simply and clearly, using catchy examples
Free schedule
There are no deadlines or due dates for homework assignments. Materials are available immediately, you can start learning through the chatbot at any time and return to the course when you have time
Support
Directly through the chatbot where you learn, you can request the help of technical support, which will promptly answer you.
Certificate
To get a certificate, you need to complete the assignments for the lessons
what students say
My name is Gaadi Lilian from Nigeria, Taking this course has exposed me to how to communicate effectively for building healthy relationships. Thank you so much.
Lilian Gaadi
Thank you Dr. Peter Mitchell for having this course available. I learned quite a bit from your videos.
Student
Effective Communication for Building Relationships
By the end of the course, you will be able to present yourself positively, communicate effectively in a variety of settings, and build positive relationships with clients.
What will you get
14 lessons with assignments in a chatbot
Author’s presentation: simple, clear and with interest in the subject
Free schedule: no deadlines and due dates for assignments
All materials are available immediately, you can start learning at a convenient time
Professional video and modern graphics
Quick contact with technical support
Certificate of Completion
What will you learn
Business Communication
Intercultural Communication
Conflict Management
Sign up for the course for free. Learning will start in spring 2025
Choose a messenger in which it will be convenient for you to study or leave your email so you don't miss the news